Support

Need help with Vota? Find answers below or reach us directly — we typically respond within one business day.

Contact us

For questions, bug reports, or anything not covered below.

ResponseWithin 1 business day

Frequently asked questions

How do I find my constituency or district?

Open the app and tap the location selector on the home screen. Type your town or district name to search. If your area is not listed, select the closest major district and contact us so we can add it.

Why can't I see candidates for my election?

Vota currently covers presidential and parliamentary elections in Ghana, Nigeria, and Kenya. If your country or election cycle is not yet supported, we're actively expanding. Sign up for updates at the bottom of this page.

How do I report incorrect information about a candidate?

Tap any candidate's profile, scroll to the bottom, and tap "Report an issue." Our team reviews all reports within 48 hours. For urgent corrections, email us directly.

What does the credibility rating on news articles mean?

Vota's credibility rating reflects community verification and source reliability. A high rating means multiple users and our moderation team have confirmed the information against original sources. It is not a political endorsement.

How do I add a local politician or councillor?

Go to Accountability → Politicians → tap the + button. Fill in the name, role, and constituency. Your submission is reviewed by community members before it goes live — three confirmations are required.

Can I use Vota without an internet connection?

Yes. Go to Settings → Download my area to save candidate profiles, promises, and news for your region. The Democracy Primer is available offline at all times.

How do I delete my data?

Vota does not collect your name or email. To delete the anonymous device record associated with your app, email us with the subject line "Data deletion request." We will process it within 14 days.

I found a bug. How do I report it?

Email support@votafrica.org with a short description of what happened, your device model, and iOS version. Screenshots or screen recordings are very helpful.

Still stuck? Email us and we\'ll get back to you.